The transformation continues. Over the past decades, digitalisation has continuously redrawn boundaries and turned retail upside down. The worldwide pandemic has destabilised global supply chains. The ongoing war in Ukraine is further intensifying the situation. After this humanitarian catastrophe, an economic crisis looms.

At the same time, customers are more demanding than ever before. They have learned that there is often less than ten minutes between desire and fulfilment. For them, consumption has gone from being an activity to a state. Because the dividing lines between physical and virtual worlds of experience are dissolving, ‘metaverse’ is the buzzword of the hour.

Smooth process flows have never been as important as they are now. Yet they have also never been as challenging. How does commerce stay in flux? A new poker for procurement has begun; new bets are being made on customer preferences.

At the 72nd International Retail Summit, we will discuss questions like:

• How can we build reliability and trust when supply chains and raw materials can no longer be guaranteed?
• Who bears the additional costs in a low-margin industry?
• How important does sustainability become when the availability of goods declines?
• How can business models establish themselves permanently in a hybrid world?
• What role does retail play when it becomes more than just the straightforward procurement of goods?

Experience leaders and founders of companies as well as top scientists:

• Walter Robb, former Co-CEO, Whole Foods Market
• Ian Goldin, professor for globalization and development, Oxford University
• Joris Beckers, co-founder of the Dutch online supermarket «Picnic»
• Johann Hari, «New York Times»-Bestseller-Author of «Stolen Focus»
• Giny Boer, CEO, C&A
• Fabris Peruško, CEO, Fortenova Group
• Deborah Weinswig, founder and CEO, Coresight Research
• Michel Gruber, head of the Retail Department and Member of the General Management, Migros-Genossenschafts-Bund
• Nina Müller, CEO, Jelmoli
• Anne Scherrer, assistant professor of Quantitative Marketing, University of Zurich
• Vladimir Kholiaznikov, founder, Jiffy
• Richard Hobbs, founder and CEO, Brand New Vision
• Jeff Carvalho, co-founder, Highsnobiety
• Jan Bieser, senior researcher, Gottlieb Duttweiler Institut

> Read here the complete program including all speakers.

The summit is organized by the Gottlieb Duttweiler Institute. SCCC is proud to be Networking Partner and offers its members a special discount of 25% on all ticket categories.